We offer a 30-day hassle-free return policy. If you’re not completely satisfied with your purchase, simply contact us to initiate a return or exchange. Items must be unused, with tags attached, and in their original packaging.

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. Our checkout is secure and encrypted for your safety.

If you need to make changes or cancel your order, please contact us within 12 hours of placing it. Once the order is processed, modifications may not be possible.

Yes, we ship to many countries worldwide. Shipping costs are free.

Orders are typically processed within 1-2 business days. Shipping times vary based on your location, but most customers receive their orders within 5-7 business days. Expedited shipping options are also available at checkout.

Please check your Spam, Junk, or Promotions folder in case the email landed there. Add synxelbeauty@gmail.com to your safe sender list so future messages don’t get misfiled. If you still can’t find the email, contact us and we will be happy to help.

After you have placed your order, you will receive an automatic email with your order number and the details of your order.

Orders are processed within 24 hours (Monday to Friday). If your product is in stock at our Usa warehouse, delivery time in Italy and Europe is usually 6–7 business days. If it is not available there, we will ship it free of charge from our international warehouse, with a maximum delivery time of 7 working days.