Return Policy
30-Day Return Policy
Our return policy allows you to request a return within 30 days after receiving your item.
To be eligible for a return, the item must be in the same condition that you received it, unworn or unused, with all tags attached, and in its original packaging. You will also need the receipt or proof of purchase.
To start a return, you can contact us at synxelbeauty@gmail.com. Returns should be sent to the following address:
If your return is accepted, we will send you a return shipping label along with instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.
If you have any questions about returns, you can always contact us at synxelbeauty@gmail.com.
Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you received the wrong item. This will allow us to evaluate the issue and make it right.